Contact Us

Get in touch

Call Us Directly

Phone: 866.750.1199
Fax: 877.563.4161

Address

4600 Kietzke Ln Ste K-225
Reno, NV 89502-5017

Contact email

mortgage@madisonmanagement.net

Hours

Office Hours: 9am – 5pm M-F
Closed Sat & Sun
*All Times Pacific Time

Any Request for PayOff must be emailed, faxed or mailed to the below addresses:

Dept Name: Atten: Payoff Department

Email Address: payoffrequest@madisonmanagement.net

Fax Number: (877) 563-4161

Mailing Address: Any Qualified Written Request, Notice of Error, or Request for Information must be sent to the following address:

Madison Management Services, LLC
Attn: Payoff Department
4600 Kietzke Ln, Ste K-225
Reno, NV 89502-5017

We are closed the following Holidays

New Years Day

January 2, 2023

Presidents Day

February 20, 2023

Memorial Day

May 29, 2023

Independence Day

July 4, 2023

Labor Day

September 4, 2023

Thanksgiving

November 23, 2023

Day After Thanksgiving

November 24, 2023

Christmas Day

December 25, 2023

Alaska Hawaii
  • Licensed by the Hawaii Division of Financial Institutions
  • Mortgage Servicer License # HI-185724
  • Complaints regarding the servicing of your mortgage may be submitted to the Hawaii Office of the Commissioner of
  • Financial Institutions, P.O. Box 2054, Honolulu, HI 96805, (808) 586-2820.
  • Licensed by the Hawaii Department of Commerce and Consumer Affairs
  • Exempt Out-of-State Collection Agency # COLAX 757
Alabama
  • Licensed by The Alabama State Banking Department
  • Consumer Credit License # 22504
Arkansas
  • Licensed by the Arkansas Securities Department
  • Combination Mortgage Banker-Broker-Servicer License # 118181
  • Complaints regarding the servicing of your mortgage may be submitted to the Commissioner at
  • www.securities.arkansas.gov.
  • Licensed by the Arkansas State Board of Collection Agencies
  • Collection Agency License # 4565
Arizona
  • Licensed by the Arizona Department of Insurance and Financial Institutions
  • Collection Agency License # CA-0929431
California
  • Licensed by the Department of Financial Protection and Innovation
  • California Financing Law License # 60DBO-130763
  • As required by law, you are hereby notified that a negative credit report reflecting on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations. The state Rosenthal Fair Debt Collection Practices Act and the federal Fair Debt Collection Practices Act require that, except under unusual circumstances, collectors may not contact you before 8 a.m. or after 9 p.m. They may not harass you by using threats of violence or arrest or by using obscene language. Collectors may not use false or misleading statements or call you at work if they know or have reason to know that you may not receive personal calls at work. For the most part, collectors may not tell another person, other than your attorney or spouse, about your debt. Collectors may contact another person to confirm your location or enforce a judgment. For more information about debt collection activities, you may contact the Federal Trade Commission at 1- 877-FTC-HELP or www.ftc.gov
Colorado
  • Licensed by the Colorado Division of Real Estate
  • Mortgage Company Registration
Connecticut
  • Licensed by the Connecticut Department of Banking
  • Mortgage Servicer License # MS - 185724
Delaware
Florida
  • Licensed by the Florida Office of Financial Regulation
  • Mortgage Lender Servicer License # MLD731
  • Out of State Collection Agency # CCA9902988
Georgia
  • Licensed by the Georgia Department of Banking and Finance
  • Georgia Residential Mortgage Licensee
  • Mortgage Lender License # 42100
Iowa
  • Licensed by the Iowa Division of Banking
  • Mortgage Banker License # MBK-2020-0064
  • Registered with the Office of the Attorney General of Iowa
  • Debt Collector Notification
Idaho
  • Licensed by the Idaho Department of Finance
  • Mortgage Broker-Lender License # MBL-2080186724
Illinois
  • Regulated by the Illinois Department of Financial & Professional Regulation
  • Residential Mortgage Banking, James R. Thompson Center, 100 W. Randolph, 9th Floor; Chicago, Illinois 60601, (844) 768-1713
  • Illinois Residential Mortgage Licensee # MB.6761106
Indiana
  • Licensed by the Indiana Secretary of State Securities Division
  • Collection Agency License # 11-0052 CA
Kansas
  • Licensed by the Kansas Office of the State Bank Commissioner
  • Kansas Mortgage Company License # MC.0025559
Kentucky
  • Licensed by the Kentucky Department of Financial Institutions
  • Mortgage Company License # MC717136
Louisiana
  • Licensed by the Louisiana Office of Financial Institutions
  • Residential Mortgage Lender License # 185724
  • Registerted with the Louisiana Secretary of State
  • Collection Agency
Massachussetts
  • Licensed by the Massachusetts Division of Banks
  • Debt Collector License # DC185724

  • NOTICE OF IMPORTANT RIGHTS. You have the right to make a written or oral request that telephone calls regarding your debt not be made to you at your place of employment. Any such oral request will be valid for only ten days unless you provide written confirmation of the request postmarked or delivered within seven days of such request. You may terminate this request by writing to the debt collector.
Maryland
  • Licensed by the Maryland Commissioner of Financial Regulation
  • Mortgage Lender License # 21265
  • Collection Agency License # 6591
Maine
  • Licensed by the Maine Bureau of Consumer Credit Protection
  • Supervised Lender License
Michigan
  • Licensed by the Michigan Department of Insurance and Financial Services
  • 1st Mortgage Broker/Lender/Servicer Registrant # FL0021466
  • 2nd Mortgage Broker/Lender/Servicer Registrant # SR0023286
Minnesota
  • Licensed by the Minnesota Department of Commerce
  • Residential Mortgage Servicer License # MN-MS-185724
Missouri
  • Licensed by the Missouri Division of Finance
  • Mortgage Company License # 15-2250-S
Mississippi
  • Licensed by the Mississippi Department of Banking and Consumer Finance
  • Mortgage Lender License # 185724
Montana
North Carolina
  • Licensed by the North Carolina Commissioner of Banks
  • Mortgage Broker License
  • Mortgage Servicer License # S-160885

  • Complaints regarding the servicing of your mortgage may be submitted to the Commissioner of Banks, 316 W. Edenton Street, Raleigh, NC 27603, (919) 733-3016.
  • Licensed by the North Carolina Department of Insurance
  • Collection Agency License # 119505312
North Dakota
  • Licensed by the North Dakota Department of Financial Institutions
  • Money Broker License # MB104000
Nebraska
  • Licensed by the Nebraska Department of Banking and Finance
  • Mortgage Banker License # 185724
New Hampshire
New Jersey
  • Licensed by the N.J. Department of Banking and Insurance
  • RMLA Licensed Mortgage Servicer Registration
  • Licensed by the N.J. Department of Banking and Insurance
  • New Jersey Residential Mortgage Lender License
  • Registered with the N.J. Division of Revenue
  • Collection Agency Registration
New Mexico
Nevada
  • Licensed by the Nevada Division of Mortgage Lending
  • Mortgage Company License # 4942
  • Supplemental Mortgage Servicer License #
  • Licensed by the Nevada Department of Business and Industry
  • Collection Agency # CAD11285
New York
  • Licensed by the City of Buffalo
  • Debt Collector # CAG13-10026335
  • Licensed by the New York City Department of Consumer Affairs
  • Debt Collection Agency License # 1463851
Ohio
  • Licensed by the Ohio Division of Financial Institutions
  • Ohio Residential Mortgage Lending Act Certificate of Registration # RM.501911.000
  • General Loan Law Certificate of Registration # SM.501911.000
Oklahoma
  • Licensed by the Oklahoma Department of Consumer Credit Licensing
  • Mortgage Lender License # ML012733
Oregon
  • Licensed by the Oregon Division of Financial Regulation
  • Collection Agency License # CA49774
Pennsylvania
  • Licensed by the Pennsylvania Department of Banking
  • Mortgage Servicer License # 68379
Rhode Island
  • Licensed by the State of Rhode Island Department of Business Regulation
  • Debt Collector Registration # 20122871DC
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South Carolina
  • Licensed by the South Carolina State Board of Financial Institutions
  • BFI Mortgage Lender/Servicer License # MLS–185724
South Dakota
  • Licensed by the South Dakota Division of Banking
  • Mortgage Lender License # 185724.ML
Tennessee
  • Licensed by the Tennessee Department of Financial Institutions
  • Mortgage License # 160789
  • Licensed by the Tennessee Collection Service Board of the Department of Commerce and Insurance
  • Collection Agency License # 00001470
Texas
  • Licensed by the Texas Department of Savings and Mortgage Lending
  • SML Residential Mortgage Loan Servicer # 185724
  • Collection Bond 20110173
  • This disclosure notice only applies to the residential mortgage loans on real estate located in Texas. COMPLAINTS REGARDING THE SERVICING OF YOUR MORTGAGE SHOULD BE SENT TO THE DEPARTMENT OF SAVINGS AND MORTGAGE LENDING, 2601 N. LAMAR, SUITE 201, AUSTIN, TX 78705. A TOLL-FREE CONSUMER HOTLINE IS AVAILABLE AT (877) 276-5550. A complaint form and instructions may be downloaded and printed from the Department’s website located at www.sml.texas.gov or obtained from the department upon request by mail at the address above, by telephone at its toll-free consumer hotline listed above, or by email at smlinfo@sml.texas.gov.
Utah
  • Licensed by the Utah Department of Financial Institutions
  • Residential First Mortgage Notification # UDFI-RFMN2015
  • Consumer Credit Notification
  • Registered with the Utah Division of Corporations and Commercial Code
  • Collection Agency Certificate of Registration # 7941003-0131
  • As required by Utah law, you are hereby notified that a negative credit report reflecting on your credit record may be submitted to a credit reporting agency if you fail to fulfill the terms of your credit obligations.
Virginia
  • Licensed by the Virginia Bureau of Financial Institutions
  • Virginia Broker License # MC-7368
Vermont
  • Licensed by the Vermont Department of Financial Regulation
  • Loan Servicer License # 185724-1
Washington
  • Licensed by the Washington Department of Financial Institutions
  • Consumer Loan Company License # CL-185724
Wisconsin
  • Licensed by the Wisconsin Department of Financial Institutions
  • Mortgage Banker License # 185724BA
West Virginia
  • Licensed by the West Virginia Division of Financial Institutions
  • Mortgage Lender License # ML-185724
  • Licensed by the West Virginia State Tax Department
  • Collection Agency Registration # 2257-1266
Wyoming
District of Columbia (DC)
  • Licensed by the District of Columbia Department of Insurance, Securities and Banking
  • Mortgage Dual Authority License # MLB185724
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